Need Answers? We’re Here to Help

Explore our FAQ section for quick, informative responses to the most common questions about physiotherapy care at Fiziflex.

Need Answers? We’re Here to Help

Explore our FAQ section for quick, informative responses to the most common questions about physiotherapy care at Fiziflex.

Answer

Physiotherapy is a health profession that focuses on the diagnosis, treatment and management of physical disorders and pain. A physiotherapist will consider the patient’s lifestyle, environment and anatomy to create an individualized plan.

Answer

Our physiotherapists will help you recover from injuries or to manage your long-term health conditions. We offer a full range of treatment options including manual therapy, exercise, rehabilitation and advice on erfonomics, self-management and work related issues.

Answer

Yes we charge medical aid tariffs and claim from some medical aids. We do prefer that you claim directly from your medical aid, as you get refunded much quicker than the practice, within 5-7 days of submitting your paid-up account.

Answer

Yes we do, but please check with your own medical aid, as every year their rules and regulation change.

Answer

No, you do not need a referral to see a physiotherapist. You can book an appointment directly, and we’ll assess and treat your condition.

Answer

Please bring any relevant medical records, a list of current medications and wear comfortable clothing that allows easy movement. If you have a referral letter or recent imaging reports, those would also be helpful.

Answer

You can settle accounts via various methods, including cash, credit or debit card and electronic transfers. Please check with our office for any specific payment options or procedures.

Answer

Our sessions typically range from 40 minutes to 1 hour & 15 minutes.

If you require any additional information, please feel free to contact us.